If you’re dealing with the Starbucks app not working on Android or iPhone, you’re not alone. Many users experience problems like slow loading, crashes, or difficulties placing orders. Thankfully, there are several ways to fix Starbucks app not working issues.
in this guide, we’ll explore 10 quick ways to fix Starbucks app not working on both Android and iPhone devices. Whether it’s updating the app, clearing the cache, or resolving network issues, these ways to fix Starbucks app not working will help you get back to enjoying your coffee without any hassle.
10 Quick Ways to Fix Starbucks App Not Working on Android and iPhone
Many users have reported problems with the Starbucks mobile app, such as:
- The app not loading properly or getting stuck on the splash screen.
- Crashes during payment or while accessing rewards.
- Errors when trying to order, like items not appearing or being unable to select a store.
Understanding why these problems occur can help you choose the best solution. For example, some issues stem from Starbucks server outages, while others relate to user-specific factors like network connectivity or outdated app versions.
Why These Problems Occur
Here are some common reasons the Starbucks app might not work as expected:
- Server Downtime: The app might experience hiccups during server maintenance or due to service interruptions.
- Outdated Software: An older version of the Starbucks application may not be compatible with the latest mobile operating systems on Android and iPhone.
- Connectivity Problems: If your WiFi connection or mobile data is weak, the app may struggle to load or process transactions.
Quick Solutions to Fix the Starbucks App on Android and iPhone
Check Your Internet Connection
The first thing to do when facing Starbucks app issues is to verify your network connectivity. Without a stable connection, the app won’t load properly or may time out during transactions.
- Verify Network Stability:
- Ensure that you have a strong WiFi signal or stable mobile data.
- Switch between WiFi and mobile data to see if the app starts working.
- Use a speed test tool like Speedtest by Ookla to confirm your internet connection speed.
- Common Connectivity Issues:
- If you see “No Internet Connection” within the app, this is a clear sign that the problem lies with your network rather than the Starbucks software.
Close and Relaunch the Starbucks App
Sometimes, the simplest solution is the most effective. Force closing the app can refresh its functions and clear minor glitches.
- Force Close the App:
- On Android: Go to Settings > Apps > Starbucks > Force Stop.
- On iPhone: Swipe up from the bottom of the screen and hold, then swipe the Starbucks app away to close it.
- Why This Works:
- Force closing helps release the app’s memory from the device, which can fix temporary bugs.
Pro Tip: Wait for 10-15 seconds before reopening the app. This short delay can help clear temporary memory.
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Update Your Starbucks App
Running the latest version of the app can often resolve bugs and improve overall performance. Developers release updates to fix known issues, so it’s important to keep your app up to date.
- Importance of Staying Updated:
- Using an outdated version can result in compatibility issues, especially after a recent operating system update.
- How to Update:
- On Android: Go to Google Play Store > My Apps & Games > Starbucks > Update.
- On iPhone: Open the App Store, tap your profile picture, and find Starbucks in the list of available updates.
Note: If the update doesn’t solve the problem, try uninstalling and reinstalling the app for a fresh installation.
Clear Starbucks App Cache (Android) or Offload the App (iPhone)
Clearing the cache can fix issues caused by corrupted files. This process deletes temporary data stored by the app, which can sometimes lead to performance problems.
- Clearing Cache for Android:
- Steps: Go to Settings > Apps > Starbucks > Storage > Clear Cache.
- Why It Works: It removes temporary files that might be causing the app to misbehave.
- Offloading on iPhone:
- Steps: Go to Settings > General > iPhone Storage > Starbucks > Offload App.
- Benefits: Offloading keeps your user data while removing the app’s temporary files, making it similar to clearing cache.
Check if There’s a Starbucks Server Outage
Before diving into more complex solutions, it’s worth checking if Starbucks servers are down. Server outages can cause widespread problems that you can’t fix on your own.
- How to Check for Outages:
- Visit websites like Downdetector or check Starbucks’ official Twitter account for updates on server status.
- Use the Starbucks website to place an order if the app is down.
| Website | Link |
|---|---|
| Downdetector | www.downdetector.com |
| Starbucks Twitter | @Starbucks |
Temporary Alternatives: If there’s a Starbucks server outage, you might be able to place an order through the website or directly in-store.
Restart Your Device
A simple device restart can work wonders when dealing with minor app glitches. Restarting helps refresh the device memory and clears any background processes that might interfere with the app.
- Steps to Restart:
- On Android: Hold the power button and select Restart.
- On iPhone: Press and hold the side button with either volume button until the power off slider appears.
Pro Tip: For a more thorough reset, turn off your device for 30 seconds before restarting it.
Allow Location Permission to Starbucks App
Location permissions play a critical role in the Starbucks app, especially when finding nearby stores or using mobile orders. If these settings are disabled, the app may not function properly.
- How to Enable Location Permissions:
- On Android: Go to Settings > Apps > Starbucks > Permissions > Location > Allow.
- On iPhone: Go to Settings > Privacy > Location Services > Starbucks > While Using the App.
- Why Location Matters:
- Enabling location ensures that the app can accurately display nearby stores and provide personalized features.
Note: Disabling location permissions can limit certain functionalities, like finding the closest Starbucks store.
Log Out of the App and Log Back In
Sometimes, logging out and logging back in can refresh your session and fix minor data synchronization issues.
- Refreshing the User Session:
- This can resolve problems with rewards not displaying correctly or errors with recent orders.
- How to Log Out:
- Go to the Account section in the app, find the Log Out option, then sign back in with your credentials.
Common Issues: If you have trouble logging back in, double-check your internet connection or reset your password through the app.
Turn Off VPN or Custom DNS
If you use a VPN or custom DNS settings, it might interfere with how the Starbucks app connects to its servers.
- How VPNs Affect the App:
- VPNs can alter your location, which may cause issues when trying to access region-specific services on the app.
- How to Disable VPN/Custom DNS:
- On Android: Go to Settings > Network & Internet > VPN and toggle it off.
- On iPhone: Go to Settings > VPN and disable the connection.
Pro Tip: Temporarily disable your VPN when using the Starbucks ordering app to avoid connection issues.
Uninstall and Reinstall the Starbucks App
As a last resort, uninstalling and reinstalling the app can often fix persistent issues by downloading a fresh copy of the software.
- Why This Works:
- It removes corrupted files and resets the app’s settings to their default state.
- How to Uninstall and Reinstall:
- On Android: Tap and hold the app icon, select Uninstall, then go to the Play Store and reinstall.
- On iPhone: Hold the app icon, select Remove App, and reinstall from the App Store.
Backup Data: Don’t worry—your Starbucks account and rewards information will be saved. You’ll just need to log back in.
Advanced Troubleshooting Tips
Reset Network Settings
If you’re still facing network issues after trying the steps above, resetting your network settings might help.
- How to Reset Network Settings:
- On Android: Settings > System > Reset > Reset Wi-Fi, Mobile & Bluetooth.
- On iPhone: Settings > General > Reset > Reset Network Settings.
Warning: This will erase all Wi-Fi passwords, so make sure you have them saved.
Check for Device Software Updates
An outdated operating system can sometimes cause compatibility issues with apps like Starbucks. Keeping your device updated can help resolve these
Anna Zoee is an experienced blogger at Macs Wind, where she shares her expertise on all things Mac-related. With a passion for technology and a knack for simplifying complex topics, Anna delivers insightful content that helps readers get the most out of their devices. Her years of blogging experience make her a trusted voice in the tech community.
